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Australian Community Industry Standard Certification

For more than a decade, the Australian Community Industry Standard (ACIS) has been used as a benchmark for high-quality community care services. This Joint Accreditation System of Australia and New Zealand (JASANZ) endorsed Standard provides an assurance of quality for people who are not covered by the National Disability Insurance Scheme (NDIS) or Aged Care practice standards. Certification against this Standard is either mandated or recommended by a number of personal injury schemes across Australia.

                                                

ACIS is highly recognised and provides best practice standards for support of people with disability and those with acquired injuries. This Standard is periodically reviewed to ensure it represents contemporary expectations for service quality. The latest Standard to be released, ACIS 5.0, includes recommendations from the Disability Royal Commission, the Aged Care Royal Commission, and the NDIS Review. To obtain ACIS Certification, Service Providers must adhere to rigorous standards and achieve demonstrable quality outcomes for service users.

Elevate Your Standards, Become ACIS Certified
Access new markets and set the benchmark for quality, accountability, and excellence in community care services.

Why Become ACIS Certified?

ACIS Certification provides an assurance of quality to those who are not covered by NDIS or Aged Care practice standards and is the recommended or mandated standard of personal injury schemes.

A commitment to quality

As a community care service provider, ACIS Certification demonstrates your commitment to upholding the highest standards of care for those who use your services.

Human-rights framework

ACIS Certification ensures that your services uphold the dignity and rights of all individuals by providing a framework for best-practice, person-centred care.

Comprehensive standards

ACIS Certification incorporates leadership, mental health, assistive technology, positive behaviour support, trauma-informed care, and clinical governance into its comprehensive framework. 

Regular reviews

ACIS is a JASANZ endorsed Standard that is reviewed every three years to ensure its standards maintain relevance and promote excellence within the Australian community care industry.

High Quality Certified Auditing Bodies

ACIS auditors, approved by JASANZ and selected by ACIA, provide high-quality auditing services that go beyond compliance, helping organisations achieve best practices.

An Industry Association that Supports Provider Success

ACIA is a non-profit industry association supporting provider success and quality client outcomes that fosters collaboration with providers, auditors, and funding bodies to enhance experiences for providers, workers,
                                                                                 and participants in community care.

Apply For ACIS Certification Today
​ACIS certification is more than a stamp of approval, it’s your commitment to delivering exceptional care and building trust with the community.

If you are a Certified Auditing Body wanting to audit against 5.0, please click below.

ACIS 5.0 FOR CAB'S

Community Care Service Providers can pursue ACIS Certification through the following steps:

Application Submission: Complete the application form provided below. ACIA will review the submission and communicate the outcome.

Payment of Fees: Settle the invoice for applicable fees, which may include: ACIA Membership (optional), ACIS 5.0 training (optional), ACIS Certification Fee, and the ACIS 5.0 Standard and Self-assessment.

Certification Process: Obtain certification through a Certification Body accredited by JAS-ANZ, which conducts audits based on the ACIS framework.

Special Considerations: If additional time is required for audits, complete the Special Consideration application form and pay the associated invoice.

Existing ACIS Certified Providers: Providers already certified under ACIS must ensure their next audit (whether Surveillance or Recertification) aligns with ACIS 5.0 standards. Contact ACIA to transition to the updated Scheme, Standard, and supporting materials.

ONLINE APPLICATION
ACIS 5.0 TRAINING
DOWNLOAD APPLICATION
BECOME ACIS CERTIFIED FLYER
PRICE GUIDE
CERTIFIED AUDITING BODIES
ACIS PROVIDER REGISTER
SPECIAL CONSIDERATION

ACIS 5.0 Relevant Information

EQUIVALENCE POLICY

Download the Equivalence Policy for ACIS 5.0

MAPPING

Download the Mapping for ACIS 5.0

TRANSITION POLICY

Download the Transition Policy for ACIS 5.0

PRACTICE MANUAL

Purchase the Practice Manual for ACIS 5.0.

ACIS 4.0

If you require any relevant information in relation to ACIS 4.0 e.g Advisory notes, scheme, practice guidelines, etc. Please contact ACIA below.

CONTACT US
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