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About Us

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Who we are

The Attendant Care Industry Association (ACIA) Australia is the peak body for attendant care service providers operating across Australia.

ACIA represents the non-government attendant care sector, including not-for-profit and private organisations. ACIA represents and supports service providers to deliver quality attendant care for the benefit of people with disability or those with complex or long-term care needs living in the community. ACIA’s primary focus on quality assurance and workforce capacity building aims to ensure the delivery of high quality, low risk attendant care services. ACIA’s objectives support the implementation of federal and state government policies aimed at enabling people to actively participate in society, achieve their person-centred goals, remain in their own homes and avoid unnecessary residential care.

What is attendant care?

Attendant care – also referred to as community care – refers to any paid care or support services delivered at a person’s home or in their community to enable them to remain living in the community. It targets people of all ages – the frail aged, people with ill health or people with disability. Attendant care encompasses nursing care and assistance with all activities of daily living including personal assistance, domestic services, community access, vocational support, educational support, child care services, gardening/home maintenance, respite care, palliative care, social support and therapy program support.

By choosing the Attendant Care Industry Standard (ACIS) your organisation demonstrates commitment and achievement of high quality, low risk service delivery to funding bodies, service users and the wider attendant care sector.

How to enrol in ACIS
ACIA Quality Portal

How We Work

Attendant care – also referred to as community care – refers to any paid care or support services delivered at a person’s home or in their community to enable
them to remain living in the community. It targets people of all ages – the frail aged, people with ill health or people with disability.

Background & Vision

For more information on how we were established and our vision visit our
background & vision page.

Objectives

To learn more about what we stand for and our values visit our objectives page.

Governance & Management

To get a copy of our constitution and know our government structures visit our governance & management page.

Funding

For more information on our funding visit our funding page.

More About Attendant Care

Attendant care services (as per the ACIS) is broadly defined. It includes more than just personal care and domestic services.

ACIA Strategic Plan

For a copy of our strategic plan and know more about our key work areas visit our ACIA Strategic Plan page.

Alliances

ACIA places a high value on its strategic partnerships and representation on a range of government advisory groups

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